Connecting from Mac

Install Windows App

Download and install Windows App (formerly Microsoft Remote Desktop) from the Mac App Store. You may need to login with your Apple ID.

If you have an NC State Unity ID, you may also download this from the Self Service application.

Open Windows App

Find Windows App by clicking on Launchpad in your Dock or going to your Applications folder. (The latter is pictured below.) Navigate through the tour to learn more about Windows App, then select Done, or select Skip.

Add a connection

Windows App opens on the Devices tab. Select the plus (+) icon in the upper right-hand corner, then select Add PC. For PC Name, enter the Remote Computer number you wrote down earlier.

Adjust your settings

Under the Display tab, set Color quality to 32 bit. Then click the blue Add button.

Connect to the virtual reading room

Double click on the tile which has the PC Name you just added.

If prompted with a message that says, “...The certificate couldn't be verified...” click Continue.

Log into the virtual reading room

Enter the username and password you wrote down earlier.

If you see a message that says, “Welcome to the first start of the panel,” select “Use default config.”

If you are asked whether you’d like to upgrade Ubuntu, select “Don’t Upgrade.”

View your materials

When you are on the Desktop, go to the VirtualReadingRoom folder. Then open the folder which has your name.

Request reproductions

If you’d like to request reproductions, copy those files into DuplicationsRequests, which is located in the folder with your name. Fill out the duplication request form we emailed you, and then email us your completed form.

End your session

Go to the top right corner of the Desktop, click on your username, and select Log Out. Then click on Log Out (do not click on Shut Down).